So, who are you dealing with?

I've worked in credit management for a number of years, starting off with basic Accounts Receivable and Credit Control tasks and over time, moving on to managing the entire credit function for large corporates.

I've worked for sole trader businesses with annual sales of less than 100k up to and including large corporates with turnovers of 100m+.

I pride myself in maximising cash collections whilst minimising bad debts and I do this, whilst maintaining a professional approach that is based on the individual ethos of the businesses I work with. My success was nationally recognised when I won two awards for my work.

I can cover all, some or just one of your credit management requirements depending on what you need and when. No task is too small. Anything ranging from sending copy invoices, through calling your customers, to advice on how to word your collection letters for maximum impact and best results. Even legal procedings if a debt remains unpaid and negotiation hasn't worked.

I work remotely with a suite of technology in my office to make the working day run smoothly; high speed computers, wired broadband (for stability), headset, dedicated phone and the full Microsoft suite of software. I work over a super secure VPN network so both my, and my clients' data remains secure.

The employment market has changed considerably over the past few years and many smaller companies just don't have the resources and in some cases, the need for a full time credit controller In some cases, the credit control task is given to an 'all rounder' who may not have the specific experience to manage the more difficult debts. Equally, with larger corporates, unexpected fluctuations in sales levels following previous streamlining and cost saving exercises can give rise to issues that need interim temporary resource when full time recruitment is not an option or not required.

Recruiting and onboarding new starters is costly and time consuming which is fine if you can guarantee that your new starter is going to stay the distance. However, companies who've had first hand experience of the recruit-resign-recruit cycle, know exactly how time consuming and frustrating it can be and whilst all that is going on, your debts are ageing and the likelihood of successful collection is reducing.

You have a 90% chance of collecting your overdue debts within the first 60 days following due date.

Once those debts reach more than 90 days from due date, your chance of a successful collection falls to 50%.

More than 180 days beyond terms, and you have just a 20% chance of collecting what you're owed.

Once a year or more has passed, you’ll likely find yourself writing it off as the chance of successful collection pretty much drops to nil.

Credit Control ranks alongside sales as one of the two most important functions in any business. You'll have heard the old adage that a sale isn't a sale until it's paid for. Turnover looks good on paper and sounds great in board meetings but can be severely impacted by bad debt write offs you might have to account for because payment for your sales wasn't followed up on time.

Time is of the essence! Proactive, timely contact of your debtors is crucial, even before payment becomes due. These early communications can make the difference between getting paid quickly and maintaining a healthy cash flow and having to wait behind other suppliers who got there before you!

My rates can be as low as £15.00 per hour depending on the length of your booking and I'm also happy to discuss other charging options to suit your specific requirements so what are you waiting for? Take a look at the various services I can provide to your business and get in touch to discuss your job with me. I never take on work if I am already at capacity so you can rest assured that for the hours and days that we agree, I will only be working for you and no other business.

I look forward to making a positive difference to your business.